Don’t forget, you can now get updates on your existing Virgin Money applications through their live chat service.
Discuss a new application and check the progress of your existing cases all through live chat, without having to call them.
Plus, their case tracking service is still available on VMO and they’ll continue to send you regular updates by email, so you’re always in the know.
Give their live chat service a try, it’s easy to use and available 9am – 5pm Monday to Friday (9.30am – 5pm on Wednesday). You just need to have your FCA number handy.
If you’ve got any questions or would like to discuss a new case directly, please get in touch with your local BDM